Repair management

The device asset manager finds that the device is faulty and can report for repairs to the device that needs to be repaired.

Add Repair

Users with the permission to report for repairs can create device reports for repairs on the web and WeChat applets.

Mark Completed

Click [More] -> [Mark completed], you can directly mark the repair report as completed, and the repair report will not generate a work order.

Dispatch

Orders can be dispatched on the web or mini program. After the order is dispatched, a work order will be generated, and you will be able to see the specific work order details in the [Work Order Management].

Orders

On the web and WeChat applets, you can view the work orders assigned to you in [My Work Orders], and you can receive a repair/maintenance work order message.

Finish

On the web and applet, you can view the work order assigned to you in [My Work Order]. After receiving the order, when the work order is completed, you can click Finish and attach the maintenance report.